mygen3D3D File Generation
  • Company Terms of Service Privacy Policy Refund Policy
    Contact
  • Create by Live Capture Create by Image Upload Production Request
    Buy Credits
  • Announcements FAQ
    Q&A 1:1 Inquiry Apply as Specialist
  • Gallery
Log In | Sign Up Start Free
Notifications
Loading...
Legal

Terms of Service

Last updated: July 8, 2026 · Effective date: July 8, 2026
Table of Contents
  1. Acceptance of Terms
  2. Description of Service
  3. User Accounts
  4. Your Content & Generated Models
  5. Gallery & Public Showcase
  6. Intellectual Property
  7. Credits & Payments
  8. Prohibited Conduct
  9. Disclaimers & Limitation of Liability
  10. Termination
  11. Governing Law
  12. Changes to Terms
  13. Contact

1. Acceptance of Terms

By accessing or using MyGen3D ("Service", "Platform"), operated by MyGen3D ("Company", "we", "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

These Terms apply to all users and visitors of the Platform. By creating an account or purchasing credits, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement.

These Terms were last updated on July 8, 2026. Continued use of the Platform constitutes acceptance of the current Terms.

2. Description of Service

MyGen3D is a 3D reconstruction service that converts your photos, video, or LiDAR scans into interactive 3D models you can view in your browser and use in your own projects. The Platform enables you to:

  • Generate 3D models from images, video, or scan data using our AI pipeline.
  • View and share your models through our web-based 3D viewer and optional public Gallery.
  • Export formats on demand (e.g., GLB, USDZ, OBJ) for use in websites, games, digital twins, visualization, metaverse, or AR/VR projects.

The Service operates on a credit system. MyGen3D is a creation and hosting tool — credit purchases are processed through KG Inicis (via PortOne).

3. User Accounts

3.1 Registration

To generate models or purchase credits, you must create an account. You agree to provide accurate, current, and complete information and to keep your account information updated.

3.2 Account Security

You are responsible for maintaining the confidentiality of your password and for all activities under your account. Notify us immediately at mygen3d@gmail.com if you suspect unauthorized access.

3.3 Account Suspension

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or cause harm to other users or the Platform.

4. Your Content & Generated Models

4.1 Your Inputs

You retain all rights to the photos, video, and scan data you upload ("Inputs"). You represent and warrant that you own or have the necessary rights to use your Inputs, and that they do not infringe the rights of any third party.

4.2 Generated Models

The 3D models generated from your Inputs belong to you. You may use them for personal and commercial purposes, including websites, games, digital twins, visualization projects, and metaverse or AR/VR applications. — subject to these Terms and applicable law.

4.3 Our License to Process

You grant us a limited, non-exclusive license to store and process your Inputs and generated models solely to operate the Service (generation, hosting, and web viewing).

4.4 Your Responsibility

You are solely responsible for how you use your generated models and for ensuring that your Inputs and outputs comply with all applicable laws and third-party rights.

5. Gallery & Public Showcase

If you choose to publish a model to the public Gallery, you grant MyGen3D a non-exclusive, royalty-free license to display and host that model within the Platform within the Platform. You may remove your model from the Gallery at any time. Publishing to the Gallery does not transfer ownership of your model.

6. Intellectual Property

6.1 Platform IP

The MyGen3D name, logo, website design, and AI generation technology are owned by MyGen3D and protected by intellectual property laws.

6.2 Your Content

You retain ownership of your Inputs and the models generated from them. By using the Service, you grant us only the limited licenses described in Sections 4 and 5.

6.3 DMCA / IP Complaints

If you believe content on MyGen3D infringes your copyright, please contact us at mygen3d@gmail.com with details of the claimed infringement. We will investigate and respond within 5 business days.

7. Credits & Payments

7.1 Credits

The Service operates on a credit system. Credits are used for 3D generation, storage, hosting, and optional format exports. The credit cost of each action and current credit prices are shown before you confirm.

7.2 Payment Processing

Credit purchases are processed by KG Inicis via PortOne. MyGen3D is the merchant of record for these transactions.

Korean domestic: Where offered, domestic payments may be processed by Toss Payments Co., Ltd.

7.3 Taxes

Prices are displayed in Korean won (KRW) and include any applicable taxes where required by law.

7.4 Refunds

Please see our Refund Policy for complete information on credit and generation refunds.

8. Prohibited Conduct

Users may not:

  • Upload Inputs you do not own or have the rights to use, or that infringe the rights of others
  • Upload unlawful, harmful, or infringing material
  • Attempt to circumvent our payment or credit systems
  • Create multiple accounts to abuse free credits or storage
  • Use automated tools to scrape, overload, or disrupt the Service
  • Harass, threaten, or defraud other users
  • Upload malware or harmful code disguised as media or 3D files
  • Engage in fraudulent chargebacks or payment disputes
⚠ Violations may result in immediate account termination and potential legal action.

9. Disclaimers & Limitation of Liability

9.1 Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind. 3D generation quality depends on the quality of your Inputs. We do not warrant that the Service will be uninterrupted or error-free, or that generated models will meet your specific requirements.

9.2 Limitation of Liability

To the maximum extent permitted by law, MyGen3D's total liability to any user shall not exceed the greater of (a) the amount paid by the user in the 12 months preceding the claim, or (b) USD $100. We are not liable for indirect, incidental, or consequential damages.

10. Termination

Either party may terminate the account at any time. Upon termination: your uploaded Inputs and generated models hosted on the Platform may be deleted within 30 days; unused credits are handled under our Refund Policy and are otherwise non-refundable. You are responsible for downloading any models you wish to keep before termination.

11. Governing Law & Dispute Resolution

Governing Law: Laws of the Republic of Korea
Jurisdiction: Any disputes arising in connection with the Service shall be subject to the jurisdiction of the competent court under the Korean Civil Procedure Act.

Before initiating legal proceedings, parties agree to attempt good-faith resolution through MyGen3D's support team.

12. Changes to Terms

We may update these Terms at any time. Material changes will be communicated via email and/or a notice on the Platform at least 30 days before the effective date. Continued use after the effective date constitutes acceptance.

13. Contact

MyGen3D
Email: mygen3d@gmail.com
Website: https://mygen3d.com
mygen3D
Show Products in 3D. Sell More.
© 2025 MyGen3D Corp. All rights reserved.